WELCOME TO SRMS SUPPORT

Self-Monitoring, Analysis, and Reporting Technology (S.M.A.R.T) is a monitoring system that reports on various attributes of the state of a given drive. It anticipates impending hardware failures, making it easy to detect faulty hard drives early on in the erasure or refurbishment process.

A. "Pass" is indicated by completion of the testing script without error. B. "Fail" is indicated by failure to complete any function within the testing script. C. "RL 0" is typically a full pass of Write and a full pass of Read.

A. The tester’s Operating System (Linux OS) is unable to mount the drive in the allowed time. B. HDD may or may not post ready. The failure of the OS to mount the drive or it’s not mounted in a reasonable period (Note: Not mounted in a reasonable time is an indication of defective HDD. (Clients have observed a number of these HDD’s).

This is the same issue, but on the secondary port of a SAS drive.

A. ORS repairs during every pass. It is possible that a second run on a failure drive will repair and result in a pass drive. Further enhancements to ORS will address this issue. However, there will always be a small number of unstable HDD which display different test results with multiple passes. B. Some HDD are unstable or have continuing defect generation. It is possible that a pass of ORS will repair such a drive and then it will fail on a subsequent pass. This is not typical but does occur. Typically, an unstable HDD will not pass RL 0. C. The reported Failure Code is not always consistent. For example: Write failure TST-003 on the first pass will fail Read TST-005 on a second pass. D. After installation of TEA 1.0.0 only failures MSG-xxx, TEF-xxx and HEF-xxx are suggested for retesting.